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Video is a great way to engage with your customers!


People will often feel they know you better because they’ve seen you on video – they loved the personal touch – Video needs to engage and inform, but be real,

September 20, 2012

A new breed of law firm will take over the legal market


The economic climate has very little to do with the numbers of firms failing – We’ve created a new model at Berlad Graham – by the beginning of August 2012

September 7, 2012

Berlad Graham is not afraid of the Co-op


law has always been, but very openly now, a service to a customer – what is more important is knowing what your clients want – Aim for a very high

August 23, 2012

Peace of mind in their most difficult time


Anyone can buy a Will from a high street shop, but will it record what you actually want. This is the kind of risk you run by not placing the

May 29, 2012

A very big thank you to those who looked and commented on our website


A very big thank you to those who looked and commented on our website “I can’t fault it!” “I like the style of the website.” “…the website is very good

May 13, 2012

David Kosky joins berlad graham llp


berlad graham llp is very proud to announce that David Kosky is to join the team as a Consultant. David is a Solicitor and set up his own highly successful

May 2, 2012

Doing it the ‘exceptional customer service’ way at Berlad Graham LLP


Berlad Graham is innovative, we challenge the traditional law firm attitude towards ‘service‘ and deliver what service ‘should’ look like, constantly looking for improvements. You don’t get much smarter than

March 20, 2012

Do you provide exceptional Customer service? Berlad Graham does


What do customers usually complain about? “She’s always got an excuse for yet another delay.” “He’s always too busy to talk to me.” “She talks a foreign language to me.

March 19, 2012