Berlad Graham

Resources

Legal Services near you

Regulatory Information

Contract Confirmation

Corporate Social Responsibility

Fraudulant Email & Cyber Crime

Payment & Pricing

Berlad Graham LLP makes every effort to ensure that the firm is governed and regulated to excellent standards in accordance with the Law Society’s policies.

We are accredited under the Lexcel quality standard mark,  which is awarded to firms who achieve excellence in compliance and practice management.

We believe in transparency and providing our clients with accessibility to valuable information to place you in the best possible position when it comes to decision making.

In this section we set out important regulatory information including our Cancellation terms, Complaint procedure, Cookies policy, Privacy notice,  Pricing policies, Terms of engagement and Website terms of use. We also provide useful information to assist you in protecting yourself against cybercrime and fraudulent emails purporting to be from Berlad Graham LLP.

Use the navigation on the left, or scroll down this page to read more.

Regulatory Information

Berlad Graham LLP is a Limited Liability Partnership registered in England and Wales (Company number: OC366951). It is an approved Alternative Business Structure “(ABS)” with its registered office at Boundary House, Cricket Field Road, Uxbridge, UB8 1QG.

Berlad Graham LLP is authorised and regulated by the Solicitors Regulation Authority (563203). The SRA Code of Conduct is available via the SRA website.

Any reference to a partner means a member of Berlad Graham LLP, which includes a lawyer and a non-lawyer partner. A list of members is available for inspection at our registered office.

Berlad Graham LLP has compulsory indemnity insurance, the details of which are available for inspection at our registered office.

Our VAT number is 121 0344 79.

Berlad Graham LLP is not authorised under the Financial Services and Markets Act 2000.

Contract Confirmation

To Berlad Graham LLP, Boundary House, Cricket Field Road, Uxbridge, UB8 1QG. Tel: 0330 175 5655 Fax: 01895 590222

Email: info@bglaw.co.uk

I/we [*] instruct Berlad Graham LLP to commence work on: provision of legal services during the 14–day cancellation period.

I/we [*] understand and acknowledge that if I/we [*] subsequently cancel during the 14–day cancellation period, I am/we are [*] required to pay for the work you have done on a pro-rata basis. This will be an amount which is in proportion to what has been performed, until I/we [*] told you that I/we [*] wished to cancel, in comparison with the full coverage of the contract.

I/we [*] further understand and acknowledge that I/we [*] will lose the right to cancel and will have to pay in full once the contract had been fully performed (ie you complete the work) even if this happens within the cancellation period.

Name of client(s):

Address of client(s):

[Signature of client(s)]:

Date:

[*] Delete as appropriate

Corporate Social Responsibility

Berlad Graham are fully committed to embracing corporate and social responsibility.

Our People

We truly value diversity in our workplace.  We recruit and develop our people based on merits only. We offer flexible working patterns and holidays.  Looking after our people’s needs and wellbeing both work related and personal is always paramount.

Our Community

We have always endeavoured to get involved in social and commercial activities in the community. We understand the importance of education and training the new generation and actively provide work experience opportunities to local school students to expose them to the legal profession. We make every effort to engage with local communities and businesses, attending local business events and encouraging referrals within the community.  We have hosted and sponsored several local events, encouraging local attendance.

Our Environment

The firm is committed to reducing its carbon footprint where at all possible. As a cloud-based firm we encourage our lawyers to work from home and cut down unnecessary commuting and pollution. We further encourage the electronic filing of documents and operating a paperless environment wherever possible.

Pro bono advice

We recognise that sometimes access to justice is difficult and may clients cannot afford legal costs.  We offer free advice and take cases pro bono at our discretion.

Charitable Work

At Berlad Graham we donate each year to charities of our choice and have a donation scheme with gift aid.  We participate in charitable events aimed at raising funds and encourage our consultants in participating in similar activities locally.

Fraudulent Emails & Cyber Crime

As a solicitors firm, our clients may be targeted by fraudsters who send emails in which they mispresent themselves as being members or lawyers of Berlad Graham LLP. We set out a guide below to ensure you are aware of what to look out for when receiving emails and what steps to take if you are concerned.

What is a scam email?

Criminals often use scam emails purporting to be from law firms and solicitors. The purpose of the scam email is to trick you into giving them your money or personal details such as your bank account number and login details.

What to look out for?

The scam email may look like it is a genuine email from Berlad Graham LLP and it is important to be vigilant:

  1. Check the email address of the sender to ensure it is exactly the same as the email addresses on our website. Fraudsters may create email accounts which are similar to ours but with a slight spelling variation.
  2. Compare the name in the ‘from’ line to the email address of the sender. If the name is completely different, it is not from Berlad Graham LLP.
  3. Compare the email address of the sender and the signature – it should be from the same person.
  4. We will never send emails from any Google or Hotmail accounts.
  5. Look out for any spelling mistakes. Fraudulent emails are often poorly written but please note that some may appear professional.
  6. We will never ask you to pay any money by clicking on a link – please be very careful of any email which requires you to click on a link as it may contain a virus or malware.
  7. We will never inform you of a change of our bank details by email or provide our account details . Please refer to our client care letter for our bank account details or call the firm on the number provided on our website.

Reporting and what to do if you receive a scam email?

If you receive a fraudulent email or are unsure as to whether it is legitimate, please do not respond to the email or click on any links within it. Please bring the email to our urgent attention by calling us on 0330 175 5655

You should also ensure that your anti-virus software is up to date to prevent your personal information from being stolen.

Further information can be found on the Solicitors Regulation Authority website and Action Fraud.

Payments & Pricing

Methods of Payment

As part of our philosophy of providing exceptional customer service to our clients we have a range of payment methods to assist you in keeping control of ‘your’ money.

Payments can be made by:

  • Electronic transfer straight from your bank to ours

This is for your benefit as it’s at no cost to you and your liability is discharged immediately. Our bank details are provided in our retainer letter and can be provided upon request.

  • Credit/debit card

We accept the following credit cards:

  • Cheque 

Please note that a cheque will take at least five working days to clear and we will not be able to rely on these funds until after this time.

To always ensure our clients are fully aware of the way in which Berlad Graham works, and to protect you, please see the terms under which we produce our invoices. 

Payment is due on receipt of the bill. We charge interest on unpaid bills at a rate of 4% above the Bank of England’s base rate. Interest will begin to run from 28 days after delivery of the bill.

If the matter cannot be resolved you may be able to make a complaint to the Legal Ombudsman.  You may also have the right to have the bill Assessed by the court under sections 70, 71 and 72 of the Solicitors Act 1974.

Our Pricing

Berlad Graham